Your personal data is kept with the highest level of security at ek9996. This privacy policy explains what data is collected, how it is used, and what your rights are.
Our six core commitments to protecting your data at ek9996
Every transaction and piece of personal information is encrypted with 256-bit SSL technology. No third party can access this data.
Ek9996 never sells your personal data to third parties. Your data is used solely to improve the services we provide.
You can request deletion of your account data at any time. We will process it in accordance with our policy.
We clearly explain which cookies we use and why. You also have the option to disable non-essential cookies at any time.
Ek9996 complies with international data protection regulations. The highest legal standards are followed in the storage and use of your information.
For any privacy-related questions, our support team is available 24/7, seven days a week.
Welcome to ek9996. This Privacy Policy ("Policy") explains what information we collect when you use the ek9996 platform, how that information is used, and the steps we take to keep it secure.
Ek9996 believes that user privacy is a fundamental right. That's why we only collect data that is strictly necessary to provide our services. Our privacy policy is fully transparent — you'll always know exactly what your data is being used for.
By accessing the ek9996 website or creating an account, you are considered to have accepted this privacy policy. If you have any concerns, please speak with our support team before creating an account.
We never sell your data. Your information is stored securely. You have the right to access and delete your data at any time.
Ek9996 collects the following types of data from users. Each piece of data is collected for a specific reason and is essential to delivering our services:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Sending account communications and OTPs |
| Financial Information | BKash/Nagad/Rocket numbers, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device type, browser | Security & Fraud Detection |
| Gaming Activity | Game history, bet amounts, wins and losses | Responsible Gaming Monitoring |
Additionally, when you contact our support team, records of those conversations are also stored — so we can serve you better in the future.
Ek9996 never stores your full bank card number, CVV, or PIN. Payment information is processed exclusively through encrypted channels.
Collected data is used solely for the purposes listed below. ek9996 does not misuse it for any other purpose:
We never sell your data to advertising agencies or data brokers. User trust is the foundation of ek9996's privacy policy.
How long ek9996 retains your data depends on the type of data and applicable legal requirements:
After the specified retention period, your data is permanently deleted or anonymised in a way that makes it impossible to identify you.
Your data is stored on servers located in Bangladesh and in countries approved by our licensing authority. All servers operate in accordance with international security standards.
Ek9996 uses cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality. We use four types of cookies:
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security | Until end of session |
| Functional Cookies | Remembering language and preferences | 1 Year |
| Analytics Cookies | Understanding how users interact with the site | 2 Years |
| Security Cookies | Fraud Detection | 30 Days |
You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.
At ek9996, we use industry-leading technology to keep your data secure. Our security framework includes:
Please note, however, that no method of transmission over the internet is 100% secure. Use a strong password to protect your account and never share it with anyone.
In the event of a data breach, ek9996 will notify affected users within 72 hours and take all necessary steps to address the situation.
Under ek9996's privacy policy, the following rights are guaranteed to you:
Your seven key rights under ek9996's privacy policy
You can request a copy of the information we hold about you at any time.
If any of your information is incorrect, you can request a correction and we will update it promptly.
Unless required by law, we are obligated to delete your data upon request.
You may object to the use of your data for specific purposes, and we will honour that request.
You may request a copy of your data in a machine-readable format.
You may request that the processing of any disputed data be temporarily restricted.
To exercise any of these rights, email us at: support@ek9996.bet — We will respond within 30 business days.
Ek9996 is a platform strictly for adults. We do not knowingly collect information from or permit account registration by anyone under the age of 18.
Age verification is mandatory at registration. Identity is confirmed through a national ID card or passport as part of the KYC process. Any account registered with a false age will be immediately suspended and all associated data will be deleted.
If your child has accidentally created an account, please email us at support@ek9996.bet. We will immediately close the account and delete all associated data.
Ek9996 reserves the right to update this Privacy Policy as needed. You will be notified in advance of any significant changes:
Updated policies take effect 14 days after publication. Continued use of the platform after this period will be considered acceptance of the new policy. If you do not agree to the changes, you may request account closure.
If you have any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:
For data protection requests, include "Privacy Request" in the subject line of your email. We will respond within 30 business days.
General requests are responded to within 24–48 hours; data deletion or export requests are handled within 30 business days.
Your data is completely secure at ek9996. Register now and start your gaming journey on a platform you can trust.